Terms & Conditions

1. Service provider identification

The website growzzmedia.com (the "Site") is owned by GROWZZ DIGITAL CONSULTING S.L., with Tax ID B22867394 and registered address at Calle Tossal 14, 2ºB.

General contact: info@growzzmedia.com.

This identification information is mandatory for information society service providers established in Spain (art. 10 LSSI).

2. Purpose of the Site

The Site provides corporate information and, where applicable, the possibility of requesting proposals or contracting growth and paid media services (the "Services"). The specific contracting of Services shall be governed by the contract/service order signed with each client (the "Particular Conditions"). These Conditions regulate the use of the Site.

3. Acceptance of Conditions

Access to or use of the Site implies acceptance of these Conditions. If you do not agree, do not use the Site. We may modify them when necessary; we will publish the current version with the update date.

4. Rules of use

You agree to:

• Not use the Site for unlawful purposes, harmful to third-party rights, or that may damage, overload or prevent its normal use.
• Not attempt to breach security measures or perform reverse engineering.
• Provide truthful data when completing forms.

5. Age and capacity

The Site is aimed at persons with legal capacity to contract. If you provide third-party data, you guarantee that you have authorisation to do so in accordance with data protection regulations. GDPR and LOPDGDD require a valid legal basis for all processing and informational transparency.

6. Intellectual and industrial property

All content on the Site (texts, images, trademarks, logos, design, code) belongs to us or to third-party licensors. Reproduction, distribution or transformation is prohibited without express authorisation or legal limits. Use of the Site does not confer any exploitation rights over trademarks or content.

7. Links

The Site may contain links to third-party sites. We are not responsible for their content or policies. If you detect a link that infringes rights or regulations, you may notify us at info@growzzmedia.com.

8. Privacy and data protection

The processing of personal data you provide (e.g., contact or lead forms) is governed by our Privacy Policy, which complies with Regulation (EU) 2016/679 (GDPR) and LOPDGDD (layered information, legal basis, rights, processing agreements, etc.).

9. Cookies

We use our own and/or third-party cookies in accordance with our Cookie Policy. The first-layer banner allows you to Accept, Reject or Configure non-technical cookies; the buttons must be equivalent and not misleading, according to AEPD criteria.

10. Electronic contracting (if applicable)

If online contracting is enabled in the future:

• Before contracting, clear pre-contractual information will be displayed, including available language, prices and taxes, and delivery/execution conditions.
• After purchase, we will send confirmation by email.
• If the client is a consumer, the legal right of withdrawal and its regime of exceptions and deadlines shall apply; currently the general standard is 14 days (arts. 102 to 108 LGDCU), except for exclusions (e.g., services already fully executed with express consent). In B2B, the legal right of withdrawal does not apply unless agreed.

11. Prices and invoicing (for contracts)

Prices and payment methods are set in the Particular Conditions. Failure to pay may result in suspension of the service. Tariff modifications will not affect contracts already signed unless expressly agreed.

12. Service levels; Site availability

We endeavour to keep the Site available continuously and securely, but we do not guarantee the absence of interruptions due to maintenance, updates or force majeure. We shall not be liable for indirect damages or loss of profit arising from use of the Site.

13. Liability for Services

We provide the Services with due professional diligence. In any case, aggregate liability for direct damages attributable to our performance shall be limited — except in cases of wilful misconduct or gross negligence and except for mandatory rules — to the amount paid by the client in the last 12 months of the affected service. We do not assume liability for unachieved objectives when they depend on external factors (e.g., client execution, market, platforms, advertising inventory).

14. Confidentiality

Business information exchanged during the professional relationship is confidential. Each party shall adopt reasonable measures to protect it and shall only use it for the proper provision of the Services.

15. Legal compliance in advertising and platforms

The client guarantees that advertising assets (website, creatives, catalogue, claims) comply with applicable regulations (consumer, competition, intellectual property, sectoral) and platform policies. We may reject or pause campaigns that breach legal or platform requirements.

16. Security and incident reporting

We apply appropriate technical and organisational measures to protect information. In the event of a security incident affecting personal data, we shall act in accordance with GDPR/LOPDGDD (assessment, mitigation and, where appropriate, notification to AEPD and/or data subjects).

17. Accessibility

We are committed to advancing the digital accessibility of the Site in accordance with Spanish regulations transposing the European Accessibility Act (Law 11/2023 and development), with reference to WCAG 2.1 as an indicative technical standard. We will publish an accessibility statement and a contact channel for suggestions/incidents.

18. Partial nullity

If any clause is null or ineffective, the remainder shall remain in force. The affected clause shall be interpreted in a manner that approximates its original lawful objective.

19. Applicable law and jurisdiction

These Conditions are governed by Spanish law. Unless a mandatory rule provides otherwise, the parties submit to the Courts and Tribunals of Gandia.

20. Contact

For any queries about these Conditions: info@growzzmedia.com.